Can ping but cannot access file share

Report abuse. Details required :. Cancel Submit. Verify if NFS protocols are enabled on your network drive by default it is already enabled in Windows What network drive are you using NAS, external hard drive, etc.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to jackin's post on March 9, Might be an SMB issue. I don't think this is a permissions thing in that since however as I said the admin share is also unavailable when this happens. Also I should note that Machine A user and Machine B user are also both local admins on both machines.

OP - if my comments on your post are not helpful to you I will create my own and only post here when I have a solution I don't want to hijack your post. If my additions are helpful and relevant to you then I will continue answering questions and adding info. DNS was checked in my case and everything was working as it should. I'm unsure of what I might be looking for in AD in regards to the machines rights, can you elaborate here?

Make sure that the user logged into that machine has rights or access to view that shared drive, so go to where ever that shared folder sits, I. This has been done. The user logged into the machine attempting to browse to the shared drive has full access to the shared drive as well as "Everyone" for troubleshooting purposes and the particular user is also a local admin on the machine containing the shared folder.

Also is the Client PC and Network Share on the same subnet, it could be a fire wall blocking the client pc to that server vlan. What is your IP scheme for the client and the server? I went as far as enabling everything on the inbound windows firewall rules that had anything to do with SMB or file and print sharing even though I had the firewall turned off. It still just seems like a permission issue on the server can you open server manager, goto file and storage services, and show me what is under the shares tab?

To continue this discussion, please ask a new question. Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need. Learn More ». Get answers from your peers along with millions of IT pros who visit Spiceworks. Hi all, I have come accress a very strange issue that Google hasn't been able to shed light o.

It is now happening in multiple sites. I will use the worst affected as an example. Machine: Windows 10 Pro x64 Ver. When diagnosing the issue, it comes up with "The remote device or resource won't accept the connection" "The device or resource Computer is not setup to accept connections on port "The File and printer sharing SMB "" The printer can't scan to the network drive either.

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It may not display this or other websites correctly. You should upgrade or use an alternative browser. Thread starter MisterH Start date Feb 1, Hey guys - first post on here. I have a Sales Rep send me his computer this week to be de-virused and have a network issue fixed. The virus was eliminated after a few hours of tinkering with different things it was the grand "[program file] contains a virus and was deleted" aka the ZeroAccess virus Primary issue: Laptop cannot access any server, pc, network printer, or network drive on the Windows level but I am able to ping anything and everything that I can think of.

All internally hosted programs and services are able to be reached such as Domino based email clients, manufacturing program, and VPN Tunnel when off site. The exact message is:. Check the spelling of the name. Otherwise, there might be a problem with your network.

To try to identify and resolve network problems, click Diagnose. We all have seen this before when we misspell a server name because we aren't paying attention but I can't wrap my mind around this. I hope someone can help me out with this one.. I would love nothing more than to wrap it up and ship it back out across the country to the user.

To be honest, we do not bother with cleaning infections off of PCs, especially laptops. Our policy is to wipe and reinstall well actually re-image.